Adopting and rolling out technology can be a difficult process for an organization to undertake. Many organizations are sold on a vision that software or technology will improve process, save time, and ultimately save money as well. As recently as 2016, it was estimated that more than 50% of IT projects fail. So why is this the case?
This guide will define implementation failure, address reasons why CRM implementations fail, and provide five steps to help you overcome a past failure, so that you can ultimately achieve success.
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